FAQ

A woman oriented endeavour from India, the land of multicultural diversity. LahNatural products are homemade with love, crafted with hand, solely responsible for goodness of our valuable customers who is our family and beloved mother earth

  • Use a slotted soap dish for whole, used bars
  • Store your soap in a well-drained soap dish away from water
  • Store smaller pieces in a soap-saving pouch
  • Feed your soap plenty of fresh air between uses
  • It’s a natural soap, use fresh new soap within 3 months of purchase
  • Excessive heat, light & moisture are natural soap’s worst enemies
  • Even natural ingredients may cause allergy to some; to check apply on the back of your elbow for 15 mins, If irritation develop discontinue
  • While using, try cotton wash cloth or loofah to extend soap life
  • Caution! our soaps are very tempting, it’s strictly for external use

We all are used to the smell which lingers for a few minutes when we leave the shower after using big, branded soaps available in the market. Is it chemical or natural? have you ever thought!

Our products are unique as there is no chemical fragrances are being used which have favourable smell but harmful for skin. The aroma in our soap that you will experience is a whiff of key ingredients, constituent butters, natural oils, botanical & essential oils. Our soaps
use 99% Essential oils extracts from natural plants, flowers or seeds, These combinations gifts a mild aromatherapy experience during your bath and soothes your mind. Like the nature itself, these natural aromas may change over time, but what doesn’t change is the efficacy of LahNatural bathing Bar’s

Yes, all our soaps are formulated for all skin types. Please go through the ingredient list as some oils, butters or other that may cause irritation to very sensitive skin. if nothing else, we keep our range of bathing bar’s formulated especially for all and sensitive skin. we highly recommend for pregnant and breastfeeding women to check with their physician for safe use. For children, the soaps are fine to use. In any case, we advise for a patch test before using our products and if you experience any irritation, please discontinue the use

Our soaps are handmade in small batches and each batch design are crafted by hand, therefore even two bars in same batch may look alike. Various uncontrolled factors affects during the making process and hence soaps may vary from batch to batch and so as designs. You may also find certain imperfections like small pockets of air, crippled edges, and other powders of natural ingredients added in the soaps, all these are superficial and will in no way affect the character of the bathing bar. Our soaps are artisanal products so kindly allow slight variations and imperfections, these make each bar unique without changing the properties and efficacy of LahNatural bathing Bar’s

Yes, we do! However, please note we don’t keep high inventory as these are handmade soaps made from home in batches. And also these soaps require a minimum of 4-6 week’s curing time to provide the desired results. So when you place the order, kindly request to consider at least 2 months in advance to be able to give you our finished product in time with no compromise in quality

We’ve made a point & effort to ensure all our packaging & products are of the highest quality to ensure that the bio potency of our ingredients remains as it is throughout your journey with our product. No plastic goes into any of our packaging. Our packaging consists of recyclable and biodegradable materials, from the recyclable paper labels on the soaps and to the paper tapes we use to seal the packages. You can also find “Seed paper” in our packages, please don’t throw them, just plant them with a smile and watch them grow with love. Our products are gentle on earth and on skin. We take pride in taking time and handcrafting every single product of ours to charm you with utmost quality

In order to purchase our products:-

  1. Please go through the shop page in the website. Once you have selected your choice/Qty, click on the ‘Add to basket’ icon next to your chosen product. Once you have chosen all your products, Click the shopping basket icon on the top right corner. You can find all your products and details. You will then be prompted to complete your payment and add the delivery details
  2. Flipkart
  3. Amazon
  4. DM in Instagram account LahNatural or email us – we can guide you through
  1. Payments made through credit/debit cards (Visa and Mastercard) – Under Process
  2. E-Wallets and UPIActive
  3. Internet Banking : With this option, you will need to manually add us as a payee to your bank account and transfer money from there- Under Process

Kindly note, if the payment isn’t cleared within 05 days of items placed in the cart/basket – your order will be cancelled

We typically dispatch orders within 2-3 business days from the receipt of the order unless specified by us

  1. Domestic- Pan India delivery, our shipping partners offer an average charge of ₹80-100 for shipping
  2. Currently free shipping is available only for orders above ₹1,000/-
  3. International – Please contact with your requirement and we will communicate accordingly

Average delivery time is based on your location, but we expect maximum within 3-5 days for domestic shipment to main cities

Change:- changes may always not possible as we process your orders as soon as possible. Please send us an email within 12 hours of placing your order, so we can try and help you out

Cancel:- we appreciate your decision and you can cancel your order, however you must do so within 12hrs of placing the order. Please email us

These are natural handmade products produced with atmost care. Due to the nature of our products, unfortunately, we do not accept any returns or offer any refunds. We are very confident you will be happy with our products and desired results. But if there is something you want to highlight, please feel free to e-mail us with the concerns and we will do our best to resolve it

Kindly contact us through e-mail with your question and we will get back to you at the earliest